FAQs

International shipping? 

I ship worldwide! If you are purchasing from within the EU, you may have to pay customs/VAT charges and a handling fee in your country before you can claim your parcel. I am not responsible for these charges so please be mindful before buying. 

All international orders (outside of the UK) will be sent via Royal Mail International Tracked & Signed for peace of mind.

I aim to ship pieces out within 7 working days of purchase. 

Returns?

Due to hygiene reasons, I cannot accept returns on jewellery. If a piece arrives to you broken or faulty, please get in touch with me at facesinresin@gmail.com.

My work is handmade therefore small imperfections may be present. 

Privacy policy?

I respect and take the security of your personal information very seriously. Any section of this website that collects personal or financial information you provide voluntarily is done so securely.

Care?

All pieces are created with lots of love using polymer clay and resin. Both materials are durable but please handle your pieces with care to ensure longevity.

Do not bend your jewellery, keep them out of direct sunlight when possible and avoid contact with water and other liquids.

When cleaning your pieces, use a microfibre cloth to wipe away any dust or dirt.

Homepage illustration?

The illustration on my homepage was commissioned by the very special Yechan Jung.